Couplemate Trailer Parts is an International company based in Reno, Nevada.
Our most important issue is CUSTOMER SERVICE. Our company will not leave you hanging on the end of the phone waiting to speak to a real person nor will we pick answers out of a speadsheet and email them to you.
Trailer Parts we sell have been thoroughly tested in Australia.
Australian trailer parts must work in the harshest of conditions. Our view is, build it tough otherwise it just is not a good investment. It is far better to build and test equipment that will perform well for the conditions that equipment is made and sold to perform in.
The basis upon which we manufacture and test equipment for OEM is "VALUE FOR MONEY". The question we ask during testing "Is this equipment a good investment"?
If you have a question we will answer your question within 24 hours. We have a form because SPAMers get to our email address and this interferes with effective communications. We only make our email address available when we respond to your form application. You will also get a REAL person's name and phone number.
Why do we put a lot of effort into Customer Service? Because we're old school and we're sick of big company attitude so we make actually make an investment into Customer Service and NOT Customer Lip Service.
We dispatch to the USA, UK , EU, Korea, Indonesia, New Caledonia, Philippines, UAE, New Zealand, Germany and Canada.
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